Digital waste tracking is now mandatory for receiversThe guide

Capture the loads that don't fit
’s system.

Not every movement starts as a scheduled job. Ad-hoc submissions let drivers, customers, and field staff log a one-off load through the driver app or a simple link - and it lands in your queue fully classified.

Driver in orange hi-vis beside his tipper truck assessing a pile of mixed waste left at a suburban kerbside

Every channel, one inbox

However it arrives, it's compliant.

Email submissions

Forward a photo and a line of text to a dedicated address; we classify it and queue it for review.

Driver app capture

Drivers submit an unplanned load straight from the app - no job needed, photos per container.

Customer request link

A shareable link lets a producer self-classify and request a collection in seconds.

Auto-classification

Every inbound submission runs through AI classification before it hits your queue.

Unified review queue

Approve, correct, or reject - then it becomes a normal movement like any other.

Tracking IDs

Each submission gets a reference and QR so it can be traced end to end.

Meet people where they are

The submission channel for the real world.

A skip that wasn't booked. A producer who texts a photo. A driver who picks up an extra load. Ad-hoc submissions catch all of it without a phone call to the office.

  • No barrier to entry

    The web app and email work on any phone, for anyone - no install needed.

  • Classified on arrival

    Nothing sits as an un-coded photo in someone's inbox.

  • Straight into compliance

    Approved submissions flow into WTNs and DEFRA submission like scheduled jobs.

Waste operative in hi-vis and gloves sorting through mixed timber and rubble in a container at a transfer station

Questions

Good to know.

01How does email submission work?
You get a dedicated inbox address. Anyone forwards a photo and a short description; LoadSnap classifies it and drops it into your review queue with a tracking reference.
02Is ad-hoc capture secure?
Submissions are matched to your account and held in your review queue. Nothing is filed to DEFRA until a member of your team approves it.

Digital waste tracking is live

The mandate is here.
Automate compliance.

Receiving sites in England and Wales have had to record every load digitally since 1 October 2026. Start a 14-day free trial in minutes, cancel any time before it ends, and file every load from day one.

DEFRA API integrated · EA carrier verification · UK data residency